Frequently asked questions
Short answers for checking availability, avoiding wasted trips and finding the right product before leaving.
Can I send a product photo?
Yes. Fill in the form, open WhatsApp and attach the photo there. It is often the fastest way to identify the right package.
Do I need the exact name?
No, but it helps. Original name, brand, size, flavour, package colour or recipe all make the request clearer.
Do you always have the same products?
No. Arrivals, brands and sizes can change. Check availability before visiting, especially for chilled and frozen products.
Can I ask for chilled or frozen products?
Yes. For pelmeni, varenyky, kefir, tvorog, smetana and frozen products, ask before coming.
Can I write in Ukrainian or Italian?
Yes. You can write in Italian, English or Ukrainian.
Which Ukrainian products can I ask for?
Kasha, pelmeni, varenyky, kvass, sweets, preserves, pickles, sauces, pantry products and chilled or frozen items.
Can I ask for non-Ukrainian ethnic products?
Yes. Send country, recipe, brand or package size. Anthonia can check international products too.
Can I visit without asking first?
Yes, but if you need one specific product, checking first is better.
A photo or original name helps a lot.
If you do not remember the exact name, send a photo, brand, recipe or size. Anthonia understands better what to check.
